About One Washington Financial

About

About

Background

One Washington Financials’ (OWF) mortgage servicing business dates back to the introduction of residential real estate lending within the Washington State Employees Credit Union (WSECU). In 2002, the first mortgage origination and servicing departments of WSECU were segregated into a new Credit Union Service Organization (CUSO) subsidiary. The focus of the CUSO is to expand financial service offerings to non-member and partner credit union institutions. It also incubates new businesses while helping contain risks. This subsidiary was later converted to a Limited Liability Company in 2003, and completed a name change to One Washington Financial in 2005.

Core Values

Customer Service

Outstanding customer satisfaction is our highest priority. OWF employees develop customer relationships by listening to and understanding our customer and their members. They professionally provide solutions to all our customer’s needs.

Teamwork

OWF works effectively together to accomplish your goals. Our employees take actions that respect the needs and contributions of others resulting in a positive working environment and successful service delivery for you.

Integrity

OWF subscribes to and promotes social, ethical, and organizational norms in conducting internal and external business activities. Our employees provide complete and accurate information and represent the organization’s capabilities to customers with honesty.

Initiative

OWF employees actively work to influence events to achieve the goals of our customers and their members. Our employees are self-starters who proactively take actions to both meet and exceed your goals.

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